Shipping policy

Yes. If you mean you want to use Shopify’s Shipping Policy template, that's fine. We can use the template and customize it for B&E Botanicals rather than writing a completely new policy.

For B&E Botanicals, I would use wording like this:

B&E Botanicals Shipping Policy

Order Processing

We carefully prepare each order by hand. Orders are typically processed within 3–5 business days after payment is received. Processing times may be longer during holidays, sales, or periods of high order volume.

Shipping

Once your order has been processed, it will be shipped using the shipping method selected at checkout. Shipping times vary depending on the destination and shipping method selected.

Please note that shipping times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the shipping method and destination.

Tracking Information

Once your order has shipped, you will receive tracking information when available. Please use the tracking information to monitor your package.

Incorrect or Incomplete Shipping Information

Please make sure your shipping information is correct before completing your order. B&E Botanicals is not responsible for delays or delivery issues resulting from an incorrect or incomplete shipping address provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, delivery is handled by the selected shipping carrier. If tracking shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly. We will assist with providing available order and tracking information.

Damaged Packages

If your package arrives damaged, please contact us at bnebotanicals@gmail.com as soon as possible and provide your order number and photos of the damaged package and products.

Questions About Shipping

If you have questions about your order or shipping, please contact us at bnebotanicals@gmail.com.